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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
Priority: high
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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
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Plugin name.

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Enhance your WordPress site with our AI Powered customer support ticket system. Manage customer support, tickets, and email tickets efficiently.
Priority: high
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Enhance your WordPress site with our AI Powered customer support ticket system. Manage customer support, tickets, and email tickets efficiently.
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Short description.

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<a href="https://supportcandy.net/ai-assistant/">AI Assistant (PRO)</a>: Empower your agents to resolve issues faster and deliver consistent, on-brand support with AI-driven summaries, draft generation, and response polishing. You have to log in to add a translation. Details
<a href="https://supportcandy.net/ai-assistant/">AI Assistant (PRO)</a>: Empower your agents to resolve issues faster and deliver consistent, on-brand support with AI-driven summaries, draft generation, and response polishing.
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Found in description paragraph.

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<a href="https://supportcandy.net/ai-chatbot/">AI Chatbot (PRO)</a>: Never miss a customer question. Our 24/7 AI Agent uses your knowledge base to resolve inquiries instantly, seamlessly escalating unknown issues to support tickets. You have to log in to add a translation. Details
<a href="https://supportcandy.net/ai-chatbot/">AI Chatbot (PRO)</a>: Never miss a customer question. Our 24/7 AI Agent uses your knowledge base to resolve inquiries instantly, seamlessly escalating unknown issues to support tickets.
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Found in description paragraph.

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<a href="https://supportcandy.net/ai-chatbot/">AI Chatbot</a> - 24/7 AI Agent that answer questions directly from your knowledge base (AI Training) and automatically create support tickets for everything else. You have to log in to add a translation. Details
<a href="https://supportcandy.net/ai-chatbot/">AI Chatbot</a> - 24/7 AI Agent that answer questions directly from your knowledge base (AI Training) and automatically create support tickets for everything else.
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Found in description list item.

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<a href="https://supportcandy.net/ai-assistant/">AI Assistant</a> - Empower your agents to resolve issues faster and deliver consistent, on-brand support with AI-driven summaries, draft generation, and response polishing. You have to log in to add a translation. Details
<a href="https://supportcandy.net/ai-assistant/">AI Assistant</a> - Empower your agents to resolve issues faster and deliver consistent, on-brand support with AI-driven summaries, draft generation, and response polishing.
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Found in description list item.

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Key capabilities include: * Ticket Summary - Instantly generate a concise summary of long or complex tickets, helping agents quickly understand the issue without reading the entire conversation. * Polish Agent Replies - Draft quickly and let the Polish (AI) button refine your grammar, tone, and clarity. The AI automatically analyzes the entire ticket thread for context, ensuring every response is pinpoint accurate. You can continue to provide follow-up prompts to tweak the suggestion until you’re satisfied, then simply click <strong>Replace</strong> or <strong>Append</strong> to the editor. * Custom AI Prompts - Administrators can define custom prompt instructions from the settings panel. The AI will follow these instructions while polishing replies, allowing you to align responses with your brand voice and support guidelines. You have to log in to add a translation. Details
Key capabilities include: * Ticket Summary - Instantly generate a concise summary of long or complex tickets, helping agents quickly understand the issue without reading the entire conversation. * Polish Agent Replies - Draft quickly and let the Polish (AI) button refine your grammar, tone, and clarity. The AI automatically analyzes the entire ticket thread for context, ensuring every response is pinpoint accurate. You can continue to provide follow-up prompts to tweak the suggestion until you’re satisfied, then simply click <strong>Replace</strong> or <strong>Append</strong> to the editor. * Custom AI Prompts - Administrators can define custom prompt instructions from the settings panel. The AI will follow these instructions while polishing replies, allowing you to align responses with your brand voice and support guidelines.
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Found in description paragraph.

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Enhance your support workflow with our powerful AI Assistant feature, designed to improve agent efficiency and response quality. You have to log in to add a translation. Details
Enhance your support workflow with our powerful AI Assistant feature, designed to improve agent efficiency and response quality.
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Found in description paragraph.

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<a href="https://wordpress.org/plugins/psm-request-a-quote/">PSM Request a Quote for WooCommerce</a> - Allow customers to request a quote for WooCommerce products with ease. You have to log in to add a translation. Details
<a href="https://wordpress.org/plugins/psm-request-a-quote/">PSM Request a Quote for WooCommerce</a> - Allow customers to request a quote for WooCommerce products with ease.
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Found in description list item.

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AI Assistant (Pro) : You have to log in to add a translation. Details
AI Assistant (Pro) :
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Found in description header.

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<a href="https://psmplugins.com/multi-currency-for-woocommerce/">PSM Multi Currency Switcher &amp; Currency Converter for WooCommerce</a> - Offer your customers a seamless multi-currency shopping experience. This plugin automatically updates exchange rates, detects your customer's currency by their location, and provides robust switching options so you can sell around the world with ease. You have to log in to add a translation. Details
<a href="https://psmplugins.com/multi-currency-for-woocommerce/">PSM Multi Currency Switcher &amp; Currency Converter for WooCommerce</a> - Offer your customers a seamless multi-currency shopping experience. This plugin automatically updates exchange rates, detects your customer's currency by their location, and provides robust switching options so you can sell around the world with ease.
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Found in description list item.

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Our Other Plugins You have to log in to add a translation. Details
Our Other Plugins
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Found in description header.

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<a href="https://supportcandy.net/downloads/productivity-suite/">Productivity Suite</a> - Enhance your support team’s efficiency with the SupportCandy Productivity Suite, a powerful add-on designed to streamline ticket management and boost productivity. You have to log in to add a translation. Details
<a href="https://supportcandy.net/downloads/productivity-suite/">Productivity Suite</a> - Enhance your support team’s efficiency with the SupportCandy Productivity Suite, a powerful add-on designed to streamline ticket management and boost productivity.
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Found in description list item.

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SupportCandy Helpdesk allows unlimited file attachments to tickets and replies, with customizable file type permissions. The Private Credentials add-on further enables users to provide sensitive information within a ticket, ensuring secure and encrypted storage. You have to log in to add a translation. Details
SupportCandy Helpdesk allows unlimited file attachments to tickets and replies, with customizable file type permissions. The Private Credentials add-on further enables users to provide sensitive information within a ticket, ensuring secure and encrypted storage.
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Found in faq paragraph.

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Yes, the Reports add-on provides a graphical overview of your tickets and useful statistics. Generate reports for default and custom fields, offering valuable insights into your support desk's performance. You have to log in to add a translation. Details
Yes, the Reports add-on provides a graphical overview of your tickets and useful statistics. Generate reports for default and custom fields, offering valuable insights into your support desk's performance.
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Found in faq paragraph.

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