01
Security Ops
Security is not an add-on at Techdirect — it is built into every engagement. Our security-focused operations capability covers continuous monitoring, threat detection, and response across your environment. Supported by subject matter experts across cybersecurity disciplines, we bring enterprise-grade security operations to organisations of all sizes.
02
24x7 Support
Round-the-clock monitoring and incident response across all environments. Our operations teams in Singapore, Thailand and the Philippines provide continuous coverage — ensuring your systems are monitored, maintained, and responded to at any hour, with tailored SLAs to match your operational requirements.
03
Cross-Platform IT Environments
From Cisco routing and switching to Azure cloud, Palo Alto firewalls, and VMware virtualisation — our certified engineers support the full technology stack. No environment is too complex, and no vendor too niche. We bring the right expertise to every layer of your infrastructure, regardless of how it was built.
04
On & Off Site Support
We flex to meet your operational model — whether that means remote monitoring, on-site resident engineers, or a hybrid of both. Our regional teams are deployed across Southeast Asia, providing physical presence where it matters most. Resident engineers can be placed directly at your premises for long-term operational continuity.
05
Endpoint Management
Endpoints represent the largest and most exposed attack surface in any organisation. We manage, monitor and secure every device across your network — from laptops and workstations to mobile devices and IoT assets. Whether direct management or advisory-led, we bring visibility, control and compliance to your endpoint estate.
