Audience

Organizations wanting to route their customer service enquiries through a GigCX platform

About SmartCrowd

Invite people who really know your product to join the SmartCrowd™ platform. Our unique digital onboarding process checks their knowledge, language skills and passion for your brand. Within hours you have a powerful crowd of experts, available 24 hours a day, in any language. Using simple APIs connect SmartCrowd to your existing digital channels or CRM system. Or simply deploy Limitless Live Messenger, our messaging tool, on any of your webpages or app in no time. Experts are rewarded for every task they complete in your local currency. Dynamic pricing takes into account the difficulty of a task, time of day, customer demand and more, so you always have the right resources on hand.

Integrations

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Company Information

Limitless Technology
Founded: 2016
United Kingdom
www.limitlesstech.com/platform/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

SmartCrowd Frequently Asked Questions

Q: What kinds of users and organization types does SmartCrowd work with?
Q: What languages does SmartCrowd support in their product?
Q: What kind of support options does SmartCrowd offer?
Q: What other applications or services does SmartCrowd integrate with?
Q: What type of training does SmartCrowd provide?

SmartCrowd Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management