Privacy & cookies
Microsoft Press Store privacy statement
Last updated: April 2014
Microsoft is committed to protecting your privacy. This privacy statement applies to the data collected by Microsoft through the Microsoft Press Store site (the "Site" or "Website") hosted for Microsoft by Pearson. This privacy statement does not apply to other online or offline Microsoft sites, stores, products, or services. Similarly, this privacy statement does not apply to the products or services that you may purchase through the Website, unless those products and services specifically reference this privacy statement.
Collection of your information
We will ask you when we need information that allows us to contact you. The personal information we collect may include your name, email address, phone number, and postal address. We may also collect demographic information, such as your ZIP or postal code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address which is used to create a billing account. If you choose to participate in these activities, we may also collect information from you that you provide in response to surveys or that you provide in connection with a contest.
We may collect information about your visit to the Website. For example, we may use Web site analytics tools to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our Website, the pages you view within the Website, your browser add-ons, and your browser's width and height. Additionally, we collect certain standard information that your browser sends to every Web site you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We may use information from your browser, such as language choice, to improve your customer experience, for example by making our Website accessible to you in your preferred language where possible.
In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of your information
The information collected on the Website will be used to operate the Website and to provide the service(s) or carry out the transaction(s) you have requested or authorized, to include sending you a reminder if you have items in your shopping cart. We may also use this information to provide customer support, to facilitate returns and exchanges, to respond to questions or complaints, to conduct customer surveys, to detect and prevent fraud and for other purposes described in this privacy statement.
In support of these uses, Microsoft may use your information to provide you with more effective customer service, improve the Website and any related Microsoft products or services, perform statistical analysis, and make the Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Website to your particular preferences or interests.
We may use your information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about Microsoft Press Store products, services, events and promotions, as well as the same information for other Microsoft products and services. Also with your permission, we may share your personal information with Microsoft partners so they may send you information about their products and services.
Microsoft occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing, surveys and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers or the public. We may also disclose personal information as otherwise permitted by law and as part of a corporate transaction such as a merger or sale of assets.
Information that is collected on the Website may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of your personal information
Except as otherwise described in this statement or with your permission, personal information you provide to Microsoft on the Website will not be shared outside of Microsoft and its controlled subsidiaries and affiliates.
You can stop the delivery of future promotional email from Microsoft sites and services by following the specific instructions in the email you receive.
Please be aware that this privacy statement and any choices you make on the Website will not necessarily apply to personal information you may have provided to Microsoft in the context of other, separately operated, Microsoft websites, products or services.
Access to your personal information
You can review and edit the personal information you provided at the Website by signing into the Microsoft Press Store website. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (email address and password).
Security of your information
At Microsoft, we take the security of your personal information very seriously. We use a variety of security technologies and procedures on our Websites to help protect your personal information from unauthorized access, use, or disclosure. For example, for our Website, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, if we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.Cookies & similar technologies
Most Microsoft web sites use "cookies," which are small text files placed on your hard disk by a web server. Cookies contain text that can be read by a web server in the domain that issued the cookie to you. That text often consists of a string of numbers and letters that uniquely identifies your computer, but may contain other information as well. Here is an example of the text stored in a cookie that Microsoft might place on your hard disk when you visit one of our web sites: E3732CA7E319442F97EA48A170C99801
We may use cookies for:
- Storing your Preferences and Settings. If you enter your city or postal code to get local news or weather information on a Microsoft site, we may store that city or postal code in a cookie so that you will see the relevant local information when you return to the site. This can save you time by eliminating the need to repeatedly enter the same information every time you visit the site.
- Sign-in and Authentication. When you sign in to a site or service using your Microsoft account, we store your unique ID number, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign-in experience. For example, your email address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your email address to be pre-populated, so that you will only need to type your password the next time you sign in. In addition, we use cookies to store items in your Shopping Cart between visits. If you are using a public computer or do not want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.
- Site Analytics. We may use cookies to count the number of unique visitors to a web page or service or to develop other aggregate statistics about the operations of our sites and services. These analytics help us operate and improve the performance of these sites and services.
Some of the cookies we commonly use are listed in the following chart. This list is not exhaustive, but it is intended to illustrate some of the reasons we set cookies. If you visit one of our web sites, the site may set some or all of the following cookies:
| Cookie name | Description |
| MUID | Identifies unique browsers to Microsoft sites. It is used for advertising, site analytics and other operational purposes. |
| ANON | Contains the ANID, a unique identifier used to help identify which ads a user may like. It is also used to preserve a user’s choice to opt out of behaviorally targeted ads from Microsoft, if the user has chosen to associate the opt-out with his or her Windows Live ID. |
| CC | Contains a country code as determined by reverse IP address lookup. |
| Windows Live ID authentication | Authentication cookies (e.g., PSTAuth, MSNRPSAuth, KievRPSAuth) used when a user signs in with a Windows Live ID. |
| NAP | Contains an encrypted version of the user’s country, ZIP code, age, gender, language and occupation, if known, based on the user's Windows Live profile. |
| MH | Appears on co-branded sites where Microsoft is partnering with an advertiser, this cookie identifies the advertiser so the right ad is selected. |
| ACH01 | Maintains information about which ad and where the user clicked on the ad. |
| TOptOut | Indicates that the user has indicated he or she does not want to receive behaviorally targeted ads delivered by Microsoft. |
In addition to the cookies Microsoft may set when you visit our web sites, third parties may also set certain cookies on your hard drive when you visit Microsoft sites. In some cases, that is because we have hired the third party to provide certain services on our behalf, such as site analytics. In other cases, it is because our web pages contain content or ads from third parties, such as videos, news content or ads delivered by other ad networks. Because your browser connects to those third parties' web servers to retrieve that content, those third parties are able to set or read their own cookies on your hard drive.
How to control cookies
- Browser Controls to Block Cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to block
cookies.
For example, in Internet Explorer 9, you may block cookies by taking the following steps:
- Click "Tools" and then select "Internet Options"
- Click the "Privacy" tab at the top of the window
- Move the slider up or down to select the types of cookies you wish to block
Please be aware that if you choose to block cookies, you will not be able to add items to your shopping cart, proceed to checkout, or sign in or use other interactive features of Microsoft sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected. - Browser Controls to Delete Cookies. If you accept cookies, you
can delete them later.
For example, in Internet Explorer 9, you may delete cookies by taking the following steps:
- Click "Tools" and then select "Internet Options"
- On the "General" tab, under "Browsing History," click the "Delete" button
- On the pop-up, select the box next to "Cookies"
- Click the "Delete" button
Please be aware that if you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. - Browser Controls for "Do Not Track" and Tracking Protection. Some newer browsers have incorporated "Do Not Track" features. Most of these features, when turned on, send a signal or preference to the web sites you visit indicating that you do not wish to be tracked. Those sites may continue to engage in activities you might view as tracking even though you have expressed this preference, depending on the sites' privacy practices.
Internet Explorer 9 has a feature called Tracking Protection that helps prevent the web sites you go to from automatically sending details about your visit to third-party content providers. When you add a Tracking Protection List, Internet Explorer will block third-party content, including cookies, from any site that is listed as a site to be blocked. By limiting calls to these sites, Internet Explorer will limit the information these third-party sites can collect about you. And when you have a Tracking Protection List enabled, Internet Explorer will send a Do Not Track signal or preference to the web sites you visit. For more information about Tracking Protection Lists and how to find them, please see the Internet Explorer privacy statement or Internet Explorer Help. - Advertising Opt-Out Controls. Because cookies may be used for
many purposes, users who object to behaviorally targeted advertising may choose to
accept cookies but opt out from that particular use. Companies in the online
advertising industry have developed guidelines and programs to help protect users'
privacy, and these industry programs include web pages you can visit to opt out from
receiving behaviorally targeted advertisements from all participating companies
(including Microsoft). These pages include:
- Digital Advertising Alliance (DAA) Consumer Choice Page: http://www.aboutads.info/choices/
- Network Advertising Initiative (NAI) Opt-Out Page: http://www.networkadvertising.org/managing/opt_out.asp
Our use of web beacons
Microsoft web pages may contain electronic images known as web beacons–sometimes called single-pixel gifs–that may be used to help deliver cookies on our sites, let us count users who have visited those pages and deliver co-branded services. We may include web beacons in our promotional email messages or newsletters to determine whether messages have been opened and acted upon.
Finally, Microsoft sites may contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other web site operations. These web beacons may allow the third parties to set or read a cookie on your computer. We prohibit third parties from using web beacons on our sites to collect or access your personal information. Nevertheless, you may be able to opt out from data collection or use by these third-party analytics companies by clicking the links for each of the following analytics providers:
- Omniture (Adobe): http://www.d1.sc.omtrdc.net/optout.html
- Nielsen: http://www.nielsen-online.com/corp.jsp?section=leg_prs&nav;=1#Optoutchoices
- Coremetrics: http://www.coremetrics.com/company/privacy.php#optout
- Visible Measures: http://corp.visiblemeasures.com/viewer-settings
- Google Analytics: http://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on)
Other similar technologies
In addition to standard cookies and web beacons, web sites can use other technologies to store and read data files on your computer. This may be done to maintain your preferences or to improve speed and performance by storing certain files locally. But, like standard cookies, it can also be used to store a unique identifier for your computer, which can then be used to track behavior. These technologies include Local Shared Objects (or "Flash cookies") and Silverlight Application Storage.
- Local Shared Objects or "Flash cookies." Web sites that use Adobe Flash technologies may use Local Shared Objects or "Flash cookies" to store data on your computer. Note that the ability to clear Flash cookies may or may not be controlled by your browser setting for standard cookies as that may vary by browser. To manage or block Flash cookies, go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html
- Silverlight Application Storage. Web sites or applications that use Microsoft Silverlight technology also have the ability to store data by using Silverlight Application Storage. To learn how to manage or block such storage, visit Silverlight.
Changes to this privacy statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Website or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.
Contact information
Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please visit the Contact us page on our Website to send us an email or contact us by postal mail at:
Microsoft Privacy
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052
USA
+1 (425) 882-8080
