Server services
Server services
Commercial support, direct from the Ubuntu experts
Ubuntu Advantage is the commercial support package from Canonical, offering efficient systems administration software, fast problem resolution and access to experts when you need them.
Contact CanonicalChoose the right level of cover to meet your needs
- Essential
- Ideal for common workloads such as file and print, email, network, web and application serving.
- $320 per server
- Standard
- Suitable for server virtualisation and integration into existing infrastructures such as Windows networks.
- $700 per server
- Advanced
- Tailored for more advanced configurations such as high-availability failover and clustering.
- $1200 per server
| Server features | Essential | Standard | Advanced | |
|---|---|---|---|---|
| Price per server | Total per year | USD 320 | USD 700 | USD 1,200 |
| Landscape systems management | Landscape Hosted |  |
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| Landscape Dedicated Server | Optional | Optional | Optional | |
| Legal assurance | Ubuntu Assurance programme | |
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| Knowledge and support | Knowledge Base | |
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| Basic installation and applications | |
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| Windows integration | |
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| Virtualisation | |
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| Clustering and high availability failover | |
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| Custom package repository | |
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| Optional extras | Cloud support | Optional | Optional | |
| Premium Service Engineer | Optional | Optional | Optional | |
“We worked very closely with Canonical. Their support has been invaluable in the development, deployment and support phases of the project."
Antonio José Sáenz Albanés, Chief Technology Officer, Isotrol
Ubuntu Advantage: What's included?
Landscape
Get a clear view of multiple Ubuntu installations with the Landscape systems management and monitoring tool. Automate updates and manage physical, virtual and cloud-based systems from a single interface. It's easy to set up and use and requires no special hardware or specialised skills to operate.
Support
Canonical's Global Support & Services (GSS) team provides around-the-clock coverage for Ubuntu deployments all over the world. Our engineers are industry experts who have the in-depth platform knowledge needed to solve your most difficult problems. Our phone support means you can speak directly to someone who has first-hand experience of how to resolve your issue. And our online portal lets you track the progress of submitted cases in real time.
Knowledge
Ubuntu Advantage customers have exclusive access to the Canonical Knowledge Base. This database provides you with a library of technical articles that can help you solve common issues, fast. The Knowledge Base includes best-practice help on security, migration and networking.
Assurance
Find peace of mind with legal cover for IP infringement claims. Our Assurance programme covers your business for any claims of IP infringements arising from your use of Ubuntu. Should an IP claim be made against you, Canonical will assume the legal defence and cover the legal costs that are incurred.
Consultancy
As the leading provider of Ubuntu services, Canonical understands what your business needs to get a productive, secure and cost-effective IT environment. That's why companies come to us – we can help them make the most of their infrastructures. Whether it's advice on the cloud, migration or virtualisation, we can help you optimise
your resources.
Consultancy methodology
Canonical can cover you at every stage of your system's life cycle. We provide access to technical consultants who know Ubuntu inside out.
Moving to new platforms and technologies can be challenging, but our consultants ensure a smooth transition.
If your organisation requires a more efficient and effective platform that gives you a higher return on investment, we will help you take the first steps towards achieving your goals.
Canonical can help you with the following stages:
- Planning
- Proof of concept
- Deployment
- Optimisation
The value of consultancy: virtualisation
Virtualisation is a recognised strategy for cutting costs, but many virtualisation applications come with premium price tags. Canonical's consultants deliver enterprise-ready virtualisation systems that are truly affordable, so you can enjoy cutting-edge technology without breaking the bank. And because Ubuntu's virtualisation technology is open source, you get greater flexibility and versatility than can be offered by proprietary solutions.
