Mac Laptop Support
Forgot your Apple Account password?
Reset your password to regain access to your Apple Account.
Back up your Mac
Connect an external storage device to your Mac and you can use Time Machine to automatically back up your data.
Set up your Mac
Use Setup Assistant to walk you through the simple steps needed to start using your new MacBook Neo, MacBook Air, or MacBook Pro.
Move content to your new Mac
Use Migration Assistant to copy all of your documents, apps, user accounts, and settings to a new Mac.
Fast charge
Fast charge your 14-inch or 16-inch MacBook Pro (2021 or later) or MacBook Air (2022 and later) up to 50 percent in 30 minutes.
Check battery health
Learn how to check your battery health, diagnose battery issues, and get battery service.
Connect displays to your Mac
You can connect your MacBook Neo, MacBook Air, or MacBook Pro to one or more external displays to have more room to work.
Connect to other devices
If the cable from your external display, hard drive, or other device doesn’t connect to the Thunderbolt / USB-C ports on your Mac, you might need an adapter.
Update your Mac
If you’re experiencing an issue, updating macOS might fix it.
Plus you’ll get the latest features and security enhancements.
Service and Repair
My Support
Sign in with your Apple Account to check your coverage status or look up an existing repair.
Start a repair
Tell us what’s going on with your Mac and we’ll find the right support options for you.
Guides and Specs
Getting Started Guides
Learn all about the features of your MacBook Neo, MacBook Air, or MacBook Pro.
Peace of mind in every plan
Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. You’re also covered if your iPhone, iPad, or Apple Watch is lost or stolen.
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Support app
Get personalized access to solutions for your Apple products.
