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Compressor Support

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Get help installing or updating

To purchase, install, reinstall, or update Compressor on your Mac, make sure to have your Apple Account information nearby.

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Resolve an issue

Follow these steps to isolate, troubleshoot, and fix issues in Compressor.

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Format storage devices

Use the APFS or Mac OS Extended (Journaled) format for the best performance with Compressor.

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Use captions

Compressor lets you combine video captions in CEA-608, iTT (iTunes Timed Text), or SRT (SubRip Text) format.

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Apple Creator Studio

One subscription gets you all the creativity and productivity apps you need to do your best work. Subscribe or manage your subscription on Mac.

Explore Apple Creator Studio

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Compressor User Guide

Learn about the latest features and how to use Compressor.

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Apple Communities

Find answers, ask questions, and connect with other Apple users.

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Still need help?

Tell us more and we’ll guide you to a solution.

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Support app

Get personalized access to solutions for your Apple products.