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System Status

All Systems Operational

Mobile Wallet Operational
90 days ago
100.0 % uptime
Today
Web Wallet Operational
90 days ago
100.0 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Topper Operational
90 days ago
100.0 % uptime
Today
easyBitcoin.app Operational
90 days ago
100.0 % uptime
Today
Ascent Operational
90 days ago
100.0 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Uphold Website Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
98.87 % uptime
Today
Vault Key Generation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 19, 2026
Resolved - This incident has been resolved.
May 19, 14:13 UTC
Identified - We are aware of an ongoing incident at Mastercard that may be affecting some Uphold Card users in the UK.

The following features may be intermittently impacted for some UK Uphold Card users:
- Viewing card details and PIN
- Card freezing
- Online payments requiring 3DS authentication

Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed.

Mastercard is actively working to resolve this issue and we are monitoring.

We will provide updates as they become available.

We apologise for any inconvenience and appreciate your understanding.

May 19, 13:04 UTC
May 18, 2026

No incidents reported.

May 17, 2026
Completed - The scheduled maintenance has been completed.
May 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 13:00 UTC
Scheduled - Schedule: Sunday, May 17th, 2026, starting at 09:00AM EST (up to 3 hours)

Our banking provider for USD deposits and withdrawals will perform scheduled maintenance. During this window:

The following will queue and be processed once maintenance is complete (push payments):

Deposits:
- USD deposits via ACH
- USD deposits via RTP
- USD deposits via FedNow
- USD deposits via Wire
- In-app bank deposits (Plaid)

Withdrawals:
- USD withdrawals via ACH
- USD withdrawals via RTP

The following will be temporarily affected (pull payments and linked services):
- In-app bank deposits (Plaid) will be delayed
- Creating new USD unique account details will not be available

Affected products: Uphold, Topper, Enterprise API, Ascent, and easyBitcoin.app

This maintenance is part of ongoing improvements to reliability and performance.

We appreciate your understanding.

May 13, 10:56 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.