Ruby
Contents
The posthog-ruby library provides tracking functionality on the server-side for applications built in Ruby.
It uses an internal queue to make calls fast and non-blocking. It also batches requests and flushes asynchronously, making it perfect to use in any part of your web app or other server-side application that needs performance.
Use a single client instance (singleton) — Create the PostHog client once and reuse it throughout your application. Multiple client instances with the same API key can cause dropped events and inconsistent behavior. The SDK logs a warning if it detects multiple instances.
Installation
Add this to your Gemfile:
In your app, set your API key before making any calls. If setting a custom host, make sure to include the protocol (e.g. https://).
You can find your project token and instance address in the project settings page in PostHog.
Configuration
Initialize the client with your project token before making any calls:
Available client options:
| Option | Type | Default | Description |
|---|---|---|---|
api_key | String | required | Your PostHog project token. |
host | String | https://us.i.posthog.com | Fully qualified PostHog API host. Include the protocol, for example https://us.i.posthog.com or https://eu.i.posthog.com. |
personal_api_key | String | nil | Personal API key. Required for local feature flag evaluation and remote config payloads. |
max_queue_size | Integer | 10000 | Maximum number of events to keep in the async queue before dropping new events. |
batch_size | Integer | 100 | Maximum number of events to send in one async batch. |
test_mode | Boolean | false | Keep events queued and do not send them. Useful for tests. |
sync_mode | Boolean | false | Send events synchronously on the calling thread. Useful in forking environments like Sidekiq and Resque. |
on_error | Proc | no-op | Callback called as on_error.call(status, error) for API or serialization errors. |
feature_flags_polling_interval | Integer | 30 | Seconds between local feature flag definition polls. |
feature_flag_request_timeout_seconds | Integer | 3 | Timeout, in seconds, for feature flag requests. |
before_send | Proc | nil | Callback that receives the event hash before it is queued or sent. Return a modified event hash, or nil to drop the event. |
disable_singleton_warning | Boolean | false | Suppress warnings about multiple clients with the same API key. Use only when you intentionally need multiple clients. |
skip_ssl_verification | Boolean | false | Disable SSL certificate verification. Intended only for local development or custom deployments. |
flag_definition_cache_provider | Object | nil | Experimental provider for distributed feature flag definition caching. See distributed flag definition caching. |
Filtering or modifying events before sending
Use before_send to add, modify, or drop events immediately before the SDK queues or sends them:
Flushing and shutting down
For short-lived scripts, call flush before the process exits. Call shutdown when your application is stopping to flush pending events and stop background resources.
Identifying users
Identifying users is required. Backend events need a
distinct_idthat matches the ID your frontend uses when callingposthog.identify(). Without this, backend events are orphaned — they can't be linked to frontend event captures, session replays, LLM traces, or error tracking.See our guide on identifying users for how to set this up.
Identify a user and set their person properties with identify:
Capturing events
You can send custom events using capture:
Tip: We recommend using a
[object] [verb]format for your event names, where[object]is the entity that the behavior relates to, and[verb]is the behavior itself. For example,project created,user signed up, orinvite sent.
Setting event properties
Optionally, you can include additional information with the event by including a properties object:
Sending pageviews
If you're aiming for a backend-only implementation of PostHog and won't be capturing events from your frontend, you can send pageviews from your backend like so:
capture accepts these fields:
| Field | Type | Description |
|---|---|---|
distinct_id | String | The user ID. If omitted, framework integrations can provide request context; otherwise the SDK generates a UUID and marks the event as personless. |
event | String | Event name. Required. |
properties | Hash | Event properties. |
groups | Hash | Group analytics mapping from group type to group key. |
timestamp | Time | When the event occurred. Defaults to the current time. |
message_id | String | Optional message ID. |
uuid | String | Optional event UUID used for deduplication. Must be a valid UUID. |
flags | PostHog::FeatureFlagEvaluations | Snapshot returned by evaluate_flags. Adds $feature/<key> and $active_feature_flags properties without another /flags request. |
send_feature_flags | Boolean, Hash, or PostHog::SendFeatureFlagsOptions | Deprecated. Prefer passing flags: from evaluate_flags. |
Person profiles and properties
The Ruby SDK captures identified events by default. These create person profiles. To set person properties in these profiles, include them when capturing an event:
For more details on the difference between $set and $set_once, see our person properties docs.
To capture anonymous events without person profiles, set the event's $process_person_profile property to false:
Alias
Sometimes, you want to assign multiple distinct IDs to a single user. This is helpful when your primary distinct ID is inaccessible. For example, if a distinct ID used on the frontend is not available in your backend.
In this case, you can use alias to assign another distinct ID to the same user.
We strongly recommend reading our docs on alias to best understand how to correctly use this method.
Feature flags
PostHog's feature flags enable you to safely deploy and roll back new features as well as target specific users and groups with them.
There are two steps to implement feature flags in Ruby:
Step 1: Evaluate flags once
Call posthog.evaluate_flags() once for the user, then read values from the returned snapshot.
Boolean feature flags
Multivariate feature flags
flags.get_flag() returns the variant string for multivariate flags, true for enabled boolean flags, false for disabled flags, and nil when the flag wasn't returned by the evaluation.
Note:
posthog.is_feature_enabled(),posthog.get_feature_flag(),posthog.get_feature_flag_result(),posthog.get_feature_flag_payload(), andcapture({ ..., send_feature_flags: true })still work during the migration period, but they're deprecated. Preferevaluate_flags()for new code.
Step 2: Include feature flag information when capturing events
If you want use your feature flag to breakdown or filter events in your insights, you'll need to include feature flag information in those events. This ensures that the feature flag value is attributed correctly to the event.
Note: This step is only required for events captured using our server-side SDKs or API.
There are two methods you can use to include feature flag information in your events:
Method 1: Pass the evaluated flags snapshot to capture()
Pass the same flags object that you used for branching. This attaches the exact flag values from that evaluation and doesn't make another /flags request.
By default, this attaches every flag in the snapshot using $feature/<flag-key> properties and $active_feature_flags.
To reduce event property bloat, pass a filtered snapshot:
only_accessed is order-dependent. If you call it before accessing any flags with enabled?() or get_flag(), no feature flag properties are attached.
Method 2: Include the $feature/feature_flag_name property manually
In the event properties, include $feature/feature_flag_name: variant_key:
Evaluating only specific flags
By default, evaluate_flags() evaluates every flag for the user. If you only need a few flags, pass flag_keys to request only those flags:
Evaluating locally only
If you want to skip the remote /flags request and only use locally cached definitions, pass only_evaluate_locally: true:
Disabling GeoIP for flag evaluation
Pass disable_geoip: true to disable GeoIP lookup for remote flag evaluation:
Sending $feature_flag_called events
Capturing $feature_flag_called events enables PostHog to know when a flag was accessed by a user and provide analytics and insights on the flag. With evaluate_flags(), the SDK sends this event when you call flags.enabled?() or flags.get_flag() for a flag.
The SDK deduplicates these events per (distinct_id, flag, value) in a local cache. If you reinitialize the PostHog client, the cache resets and $feature_flag_called events may be sent again. PostHog handles duplicates, so duplicate $feature_flag_called events don't affect your analytics.
flags.get_flag_payload() doesn't send $feature_flag_called events and doesn't count as an access for only_accessed.
Advanced: Overriding server properties
Sometimes, you may want to evaluate feature flags using person properties, groups, or group properties that haven't been ingested yet, or were set incorrectly earlier.
You can provide properties to evaluate the flag with by using the person properties, groups, and group properties arguments. PostHog will then use these values to evaluate the flag, instead of any properties currently stored on your PostHog server.
For example:
Overriding GeoIP properties
By default, a user's GeoIP properties are set using the IP address they use to capture events on the frontend. You may want to override the these properties when evaluating feature flags. A common reason to do this is when you're not using PostHog on your frontend, so the user has no GeoIP properties.
You can override GeoIP properties by including them in the person_properties parameter when evaluating feature flags. This is useful when you're evaluating flags on your backend and want to use the client's location instead of your server's location.
The following GeoIP properties can be overridden:
$geoip_country_code$geoip_country_name$geoip_city_name$geoip_city_confidence$geoip_continent_code$geoip_continent_name$geoip_latitude$geoip_longitude$geoip_postal_code$geoip_subdivision_1_code$geoip_subdivision_1_name$geoip_subdivision_2_code$geoip_subdivision_2_name$geoip_subdivision_3_code$geoip_subdivision_3_name$geoip_time_zone
Simply include any of these properties in the person_properties parameter alongside your other person properties when calling feature flags.
Request timeout
You can configure the feature_flag_request_timeout_seconds parameter when initializing your PostHog client to set a flag request timeout. This helps prevent your code from being blocked if PostHog's servers are too slow to respond. By default, this is set to 3 seconds.
Legacy single-flag methods
The following methods are still available during the migration period, but are deprecated. Prefer evaluate_flags for new code.
| Method | Replacement |
|---|---|
posthog.is_feature_enabled(flag_key, distinct_id, ...) | posthog.evaluate_flags(distinct_id, ...).enabled?(flag_key) |
posthog.get_feature_flag(flag_key, distinct_id, ...) | posthog.evaluate_flags(distinct_id, ...).get_flag(flag_key) |
posthog.get_feature_flag_payload(flag_key, distinct_id, ...) | posthog.evaluate_flags(distinct_id, ...).get_flag_payload(flag_key) |
posthog.get_feature_flag_result(flag_key, distinct_id, ...) | posthog.evaluate_flags(distinct_id, ...) and read get_flag / get_flag_payload |
posthog.capture({ ..., send_feature_flags: true }) | posthog.capture({ ..., flags: flags }) |
Local Evaluation
Evaluating feature flags requires making a request to PostHog for each flag. However, you can improve performance by evaluating flags locally. Instead of making a request for each flag, PostHog will periodically request and store feature flag definitions locally, enabling you to evaluate flags without making additional requests.
It is best practice to use local evaluation flags when possible, since this enables you to resolve flags faster and with fewer API calls.
For details on how to implement local evaluation, see our local evaluation guide.
Evaluating feature flags locally in unicorn server
If you have preload_app true in your unicorn config, you can use the after_fork hook (which is part of the unicorn's configuration) to enable the feature flag cache to receive the updates from PostHog.
Evaluating feature flags locally in a Puma server
If you use Puma with multiple workers, you can use the on_worker_boot hook (which is part of Puma's configuration) to enable the feature flag cache to receive updates from PostHog.
Distributed flag definition caching
flag_definition_cache_provider is an experimental API for sharing locally evaluated feature flag definitions across multiple workers or processes. The provider object must implement:
flag_definitions– returns cached definitions as a hash with:flags,:group_type_mapping, and:cohorts, ornilif empty.should_fetch_flag_definitions?– returnstrueif this process should fetch fresh definitions from PostHog.on_flag_definitions_received(data)– stores freshly fetched definitions.shutdown– releases locks or other resources.
Because this API is experimental, it may change in future minor versions.
Remote config payloads
Use get_remote_config_payload to fetch the decrypted remote config payload for a flag. This requires personal_api_key.
Experiments (A/B tests)
Since experiments use feature flags, the code for running an experiment is very similar to the feature flags code:
It's also possible to run experiments without using feature flags.
Group analytics
Group analytics allows you to associate an event with a group (e.g. teams, organizations, etc.). Read the Group Analytics guide for more information.
Note: This is a paid feature and is not available on the open-source or free cloud plan. Learn more on the pricing page.
Capture an event and associate it with a group:
Update properties on a group:
The name is a special property which is used in the PostHog UI for the name of the group. If you don't specify a name property, the group ID will be used instead.
If the optional distinct_id is not provided in the group identify call, it defaults to $#{group_type}_#{group_key} (e.g., $company_company_id_in_your_db in the example above). This default behavior will result in each group appearing as a separate person in PostHog. To avoid this, it's often more practical to use a consistent distinct_id, such as group_identifier.
Exception capture
You can capture exceptions using the posthog-ruby library. This enables you to see stack traces and debug errors in your application. Learn more in our error tracking docs.
The posthog-rails gem provides automatic exception capture, ActiveJob instrumentation, and user context out of the box. See our Rails error tracking guide for details.
For non-Rails Ruby applications, you can manually capture exceptions with capture_exception:
The capture_exception method accepts the following parameters:
| Parameter | Type | Description |
|---|---|---|
exception | Exception, String, or exception-like object | The exception to capture. Required. |
distinct_id | String | The distinct ID of the user. Optional; request context can provide a default, otherwise the SDK generates a UUID. |
additional_properties | Hash | Additional properties to attach to the exception event. Optional. |
flags | PostHog::FeatureFlagEvaluations | Optional keyword argument. Adds the same feature flag properties as capture({ flags: flags }). |
You can also override the fingerprint to customize how exceptions are grouped into issues:
Debug mode
The Ruby SDK logs warnings by default. You can change the log level to DEBUG to debug the client:
You can also replace the SDK logger globally:
Test helpers
When test_mode: true, events remain queued. You can inspect and clear the queue in tests:
Thank you
This library is largely based on the analytics-ruby package.