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Rated 4.7/5 ● G2 Leader in Documentation ●
SOC 2
ISO 27001:2022
Intelligent Knowledge Base Software,
where
Humans & AI work together
One knowledge base to create and deliver answers across support, product documentation,
user manuals, SOPs, and AI.
Thousands of businesses across 150+ countries trust Document360 as their knowledge base
Migrate fast. Launch faster
Most documentation tools were built for a world before AI agents, MCP, and connected workflows. Migrate now and give your knowledge a home that's ready for what's next.
Features built for a knowledge base and AI
100+ features for authoring, search, security, and self-service designed to help teams create smarter knowledge base experiences with AI at the core.
AI Search
Conversational search grounded in your articles. Cites every source.
AI Chatbot
Turns scattered docs, tickets, files, and FAQs into instant answers.
AI Writing Agent
Generate documentation from videos and files, inside the editor.
MCP Server
Connect your knowledge base to ChatGPT, Claude, and Copilot.
Built for every team.
For any workflow.
From the support agent answering at 2 AM to the engineer pushing API changes, Document360 fits the way each team already works.
Panaya sees around 4,000 customers use their
documentation every month and some
of their
articles getting close to 10,000 views.
page views to articles
Yoni Hubermann
Director of Customer Education, Panaya
With Document360's advanced analytics,
SafeBreach gained insights to refine
its
content strategy further.
increase in traffic to documentation site
Gideon Behrensmeyer
Head of Product Knowledge and Training, SafeBreach
Document360 empowered Fastmag to support
their foreign
audience with a localized
knowledge base.
reduced support ticket
Thibaut De Robien
CEO, Fastmag
A leader in knowledge base space,
by every measure that matters
G2 reviewers recognize Document360 for its usability, enterprise-grade security,
and measurable business outcomes.
Highly rated knowledge base
solution, 3+ years in a row.
1,400+ verified reviews
Your knowledge, locked
down by default.
Integrate with your tech stack
Slack, Intercom, Zendesk, Salesforce, GitHub, and 60+ more out of the box.
Some of the world's best
Knowledge base runs here
From IT to healthcare to banking, teams ship public-facing knowledge
bases that look, feel, and perform like they were custom-built.
Start building the knowledge base your
customers will actually use
Launch a modern knowledge base in minutes with a free trial
of Document360. No complexity, just better documentation.
